Door locks with key inside? - Audi Q3 Forum
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post #1 of 13 Old 02-01-2016, 03:41 PM Thread Starter
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Angry Door locks with key inside?

The other day I was at the gas station with my son filling up his "new to him" BMW. When I returned to my car it was locked, key fob INSIDE the car in my purse on passenger seat. At first I thought if I touched the locking activator on the door handle it would unlock. No luck. I tried the driver's door. No luck.

Frantic I called the Audi dealership hoping that someone could provide me with my car key code (I have it stored in Evernote but my phone was also locked inside the car). Fortunately I could use my son's phone or I would have been completed stranded because the gas station attendant told me their phone was not for public use.

The Audi dealer receptionist, although extremely apologetic, was of no help whatsoever aside from telling me to call Audi Roadside Assistance (ARA). I asked if they would get into the car "the old fashioned way" (i.e., Slim Jim, coat hanger) and she said she didn't know.

I then called both AAA and Audi roadside assistance. The former would take 15 minutes to arrive, the latter 45 minutes! While waiting for emergency roadside assistance the salesman called me and was rather adamant that I had to have pushed the "lock" button from inside the car before closing it. I was certain I hadn't; not that I've never done that before but not since my early 20s (I'm now in my early 50s) and certainly never without going "Doh!".

AAA came and opened it up using a coat hanger (i.e., creating enough of an opening in the passenger door with some compression device to get a coat hanger in and pull the door handle). The alarm went off which I also thought was odd because the key was near the vehicle.

Obviously I cancelled ARA, subconsciously grateful for my AAA membership if ARA would typically take 3 times longer!

The very next day I get into my car and, thinking I had forgotten my phone inside my office, sat in my car while searching through my purse and briefcase. As I was sitting there the car just locked, I didn't touch the door lock button nor the lock on the key fob. Naturally when I opened the door the alarm went off again.

Has anyone experienced something similar?

Thanks,
NKOTB, Cyndi

Last edited by cstargio; 02-01-2016 at 03:45 PM. Reason: Typo
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post #2 of 13 Old 02-01-2016, 07:37 PM
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Hi Cyndi,

I am sorry you experience this. I don't believe you can lock the car with the fob inside as you describe. We need smarter heads than me but this seems way off.

Hope you get a resolution!
John

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post #3 of 13 Old 02-02-2016, 12:39 AM
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Quote:
Originally Posted by cstargio View Post
While waiting for emergency roadside assistance the salesman called me and was rather adamant that I had to have pushed the "lock" button from inside the car before closing it.

NKOTB, Cyndi
I'm wondering how much that salesman how about the car. I'm very sure what he said is impossible. If you pushed the lock button when you are inside, it will unlock when you open the door. And if the door is opened, no matter the key is in the car or outside the car, you can't lock it.
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post #4 of 13 Old 02-05-2016, 07:36 PM
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As others have noted, the proximity sensors will NOT allow a key to be locked inside the car UNLESS a rear door was manually locked prior to exit. Now, this of course is presuming the proximity sensors are working correctly AND the key is actually coded to the car - that is it works as an advanced key should - i.e. with the push button start and finger swipe of the door sensor etc. -

If the proximity sensor is awol or not working then all/any of the above may work or not - this is NOT a function of ARA any more than your next door neighbor being able to help...

do hope you get/got/will get resolution though - and btw, WELCOME to the forum - we'd love to hear more from you


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post #5 of 13 Old 08-11-2016, 12:47 AM
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Baby locked in car with fob

My daughter put her baby in her Audi Q7 and shut the door as soon as she shut the door the car completely locked up. The fob her phone, my purse and phone all in the car with the baby. We had to call the fire department. We had not touched the fob as it was in her diaper bag when she went to get into the car. This is the second time this has happened. The first time Audi said it was because both of the fobs were in the car. We tried to replicate the situation with me in the car with no success. Obviously there is a problem with their program. Tomorrow Audi is going to get an earful from my daughter as she is very upset thinking what could happen if this would have happened in Arizona where she lives on a hot summer day. A car should not lock with the fob inside. Scary.
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post #6 of 13 Old 08-11-2016, 08:46 AM
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Quote:
Originally Posted by vgriggs View Post
My daughter put her baby in her Audi Q7 and shut the door as soon as she shut the door the car completely locked up. The fob her phone, my purse and phone all in the car with the baby. We had to call the fire department. We had not touched the fob as it was in her diaper bag when she went to get into the car. This is the second time this has happened. The first time Audi said it was because both of the fobs were in the car. We tried to replicate the situation with me in the car with no success. Obviously there is a problem with their program. Tomorrow Audi is going to get an earful from my daughter as she is very upset thinking what could happen if this would have happened in Arizona where she lives on a hot summer day. A car should not lock with the fob inside. Scary.
First, welcome to our forum and glad you found us. Second the issue can be at times when the fob battery is dead or dying and the car cannot recognize it as a 'key' and this can happen. This is true for ALL cars and systems as the central locking is not a passive system like the ignition is. That means it needs power at the fob (good battery) to work. The ignition system is passive in that it just needs to be very close (within its car-generated field) to be recognized as an ignition key. These are two separate functions.

While I am sympathetic to reasons why it can be both frustrating and worrisome, I also feel it's the owner's responsibility to keep the car and its accessories (including key fob batteries) working correctly for full functionality to be laid at the feet of the manufacturer...


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post #7 of 13 Old 11-11-2016, 01:00 AM
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OK - so its the customer's fault that the battery ran low and the car then locked by itself - bit of a low blow but I'll accept this. However AUDI what about you STUPID design error that stops people getting out of the car if locked by accident inside. I heard a story the other day of a mother that went shopping with her 14 yr old son and when they arrived home she absent mindedly pushed the lock button on her remote locking in her son that was listening to music. Half an hour later she found her son still in the car HALF DEAD!!! WTF !!! Surely it is prudent to rather design a system to keep someone from the outside getting IN the car than to have an absurd system keeping someone INSIDE the car getting out. Big law suites on the horizon for AUDI I predict!
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post #8 of 13 Old 11-11-2016, 11:34 AM
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Well - first, let me welcome you to the forum, where I'm actually glad you found us and hope you visit some more to learn about Audi Q3s, or just observe stuff and info.

To your point, if you just pull any door handle TWICE it will manually unlock THAT door. I believe this is a SAFETY FEATURE from the US DOT and not Audi. Many cars (especially Audi, BMW and Mercedes) have what is called a double-bolt lock for additional safety particularly in an accident, and when these are fitted, they require a double-open to unlock if they have been locked electrically and not unlocked (as if you were say, in the back seat and someone DID lock them from outside). If an airbag has been deployed, then they all unlock before the battery is interrupted. I just tested this on four vehicles in our showroom, and they all worked as I just described ...


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post #9 of 13 Old 11-18-2016, 03:52 AM
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perfect information , thank you for share

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post #10 of 13 Old 03-17-2017, 09:54 PM
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This happened to me once; I was out in market. I parked it and as I went about 10-15 steps away; I heard the lock beep. I checked for pockets for the key (thinking I mistakenly pressed the lock button somehow) but to my amazement the key was inside the car. Now luckily the block was near to my home; so I just called and my wife brought the second key. But in about 2 years of owning the car; this was the single occurrence. So its rare but possible.

And no the battery is still going on fine in that key. the car recently reported low battery on other key but not on the one which was in the car when it locked.
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