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Discussion Starter · #1 ·
Hi, I suddenly noticed that my car is going to the right when steering wheel is on the centre
I brought the car to check wheel alignment in two different places and they both used the laser optical hunter system which is the most accurate and the report from both said the car is perfectly aligned

but still the car goes on the right and need to continuosly need to fix trajectory when driving.
It has become really frustrating driving it and it is affecting also lane assist

This happened at 7000 miles and I always drive slow and avoid potholes ...

Has anyone had a similar issue where the car is perfectly aligned but stilll the steering wheel is wrong?

Thanks
 

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Discussion Starter · #3 · (Edited)
Yeah that is the problem. I have been to two shops which are considered the best ... but when they saw it was aligned they didn't want to touch it or change anything because they said it was perfect! Toe in is all green and in line! Audi here asks 300 GBP for a wheel alignment which is really exagerated!
 

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Discussion Starter · #7 ·
The car has 7k miles only and tires are kind of intact ... I have checked the rods (thos eused when aligning the wheels) myself and there is no evident and significative bend ... I think the car just needs someone competent to do a proper wheel alignment and not just relying on what they see on the computer screen
 

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Welcome to your Q3…I’m convinced this is a Q3 design defect. Since immediately following my first tire swap removing the summer tires, I’ve had this issue and two dealers in two different cities are unable to “wheel straighten” as yes, the alignment is correct by computer yet the wheel requires cheat to one side by 5 degrees to drive straight. The dealers will not adjust the wheel for you because alignment is perfect according to the computer.

The going theory is that this is a wheel straightening issue, not an alightment issue and yes a steering wheel can be straightened independently of an alignment. I’ve yet to seek out having that job done As for me this is not a major problem.

My advice - give up on dealers and yes, find a non-dealer shop that will work on the issue from a steering wheel straightening perspective.

Please keep updating this post with your journey!
 

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It has nothing to do with technology This is about technician competance, and willingness to satisfy the driver. Technicians must properly lock the wheel straight prior to aligning, then test drive to see if the alignment matches with the wheel. Most technicnans could care less about wheel straightening match because it has nothing to do with alignment and its only driver preference. I’ve taken my car back to dealers to complain that the wheel was off center, had technicians drive it, wrack it, computer check, it and return it back to me and tell me to basically buzz off, and the wheel is still not straight. They just don’t care.
 

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Discussion Starter · #11 ·
Yeah that is the problem ... today everyone is expert and professional but very few really know how to proper do things or if they do they want to be paid alot even for turning a wrench a couple of times!

Places I have been so far they just charged and didn't resolve problem .... i odn't want to give money to strangers and incompetents anymore so I will leave it ... I am thinking to change the car anyway next year as the problem is minimal (yet frustrating)

It may be a problem of the fact I have 20 inch alloys with sport suspensions which maybe has more effect on the mechanics as it is more rigid ... but this is just my thoughts
Probably with a 19 inch and thicker tyres this problem wouldn't arise
 

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Discussion Starter · #16 ·
Just thinking - Maybe you just need to get the steering angle sensors recalibrated. There are a bunch of sensors in the steering column and electronics to control the steering.
Yeah I have at some point of my research arrived to that but the problem is that who can confirm it? I have been in different places and that is what I have been told:
  • it's something else, I am not sure what it is. I need to check (pay 100 for investigation)
  • bring to audi
  • who did wheel alignment didn't do it properly i can do it (tried and spent 40 pounds but didn't solve as car was straight already and he didn't touch anything. I paid for the check - so mean!!)
  • it's not the steering wheel sensor
  • you need a deep investigation(Audi) (expensive)

When I spoke to audi and they said I need to bring the car in for inspection as they cannot say the problem is not covered from Warranty beforehand.
So they need to investigate and if it's not covered (I am sure they would always find an excuse) I will have to pay 206 GBP for the inspection and 300 GBP for the wheel alignment. If I think the problem is recalibrating the steering wheel sensor they probably charge for doing that too.

In conclusion to fix a really small issue and having the steering wheel just right it will cost me 2 years of car insurance which is absurd.
When going in garages, i always feel I they want just to have me spend money for investigation to then tell me to bring it to aui or that they don't know.
I am sure the car is fine, it's new, driven very few miles and driven properly ... no pots. I am paranoically careful when I drive!

This started after my first servicing ... now that I think ... they could have done something to my car!
I would like to find a good garage, a good technician to trust who knows what he does! This seems to be a very difficult task!
 

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As you are in the UK, check this post from the Q3 UK users forum. It has a list of independant VAG specialists that users have recommended:



Hopefully you can find one in your neck of the woods.
 

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Discussion Starter · #18 ·
As you are in the UK, check this post from the Q3 UK users forum. It has a list of independant VAG specialists that users have recommended:



Hopefully you can find one in your neck of the woods.
Thank you so much, will definitely call them all one by one and ask how they do the work.
The reason is that don't want someone that just relies on what the computer says. Even when in green area there is still a fine adjustment that can be done within the tolerance to make steering wheel straight
 

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Discussion Starter · #19 · (Edited)
Update: After my last servicing something came out that made me think of what hashappened!

When I noticed my car was drifting to right when steering wheel was straight and brought it to the alignment shop, one tyre was disaligned (it was in the red zone - with Hunter alignment system) and the guy aligned it. So tracking was perfect and so the alignment

After that, the steering wheel was improved but never fixed properly.
Then when I took my car for last servicing and inspection they reported that one tyre was worn more than the others. Three tyres where at 6mm and one was at 5.5mm (the one that needed realignment)

I am thinking that, based on what new2q75 said it's probably a masked design issue with the q3!
3 Alignment shops said that the alignment and tracking is fine and that the problem must be mechanical (something bent) and to bring to Audi(Again!) but I think that probably the misaligned tyre was put in that way since day 1 to make the steering wheel straight!

Since that wheel was out of line it has worn more then causing the gradual steering wheel misalignment and when I did the proper wheel alignment with hunter in my local alignment shop then the problem wasn't solved because of the un- even worn tyres! The damage was already done!

I guess there is a factory or design defect which was masked! (still cannot prove it)
Again I am not doing anything as I am scared that once they start touching my car it will start breaking up!

The only way to confirm this would be changing both front tyres with brand new tyres and make another alignment. That will cost probably 800 GBP and I am not gong to do it! My front tyres are new and have long life ahead

But the point is, if there is a factory issue and many other people are facing this issue of car drifting on one side when steering wheel is streight then I am thinking that this may be the case!!

Could anyone having this issue please check how much the thread of the front tyres have worn?
Did they wear evenly?

My left tyre has 6mm thread - right tyre 5.5mm (after 7k miles from new)
Please check this and check your alignment from new

I think this could be a good reason why this issue happens!
 
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