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Discussion Starter #1 (Edited)
The other day I was at the gas station with my son filling up his "new to him" BMW. When I returned to my car it was locked, key fob INSIDE the car in my purse on passenger seat. At first I thought if I touched the locking activator on the door handle it would unlock. No luck. I tried the driver's door. No luck.

Frantic I called the Audi dealership hoping that someone could provide me with my car key code (I have it stored in Evernote but my phone was also locked inside the car). Fortunately I could use my son's phone or I would have been completed stranded because the gas station attendant told me their phone was not for public use.

The Audi dealer receptionist, although extremely apologetic, was of no help whatsoever aside from telling me to call Audi Roadside Assistance (ARA). I asked if they would get into the car "the old fashioned way" (i.e., Slim Jim, coat hanger) and she said she didn't know.

I then called both AAA and Audi roadside assistance. The former would take 15 minutes to arrive, the latter 45 minutes! While waiting for emergency roadside assistance the salesman called me and was rather adamant that I had to have pushed the "lock" button from inside the car before closing it. I was certain I hadn't; not that I've never done that before but not since my early 20s (I'm now in my early 50s) and certainly never without going "Doh!".

AAA came and opened it up using a coat hanger (i.e., creating enough of an opening in the passenger door with some compression device to get a coat hanger in and pull the door handle). The alarm went off which I also thought was odd because the key was near the vehicle.

Obviously I cancelled ARA, subconsciously grateful for my AAA membership if ARA would typically take 3 times longer!

The very next day I get into my car and, thinking I had forgotten my phone inside my office, sat in my car while searching through my purse and briefcase. As I was sitting there the car just locked, I didn't touch the door lock button nor the lock on the key fob. Naturally when I opened the door the alarm went off again.

Has anyone experienced something similar?

Thanks,
NKOTB, Cyndi
 

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Hi Cyndi,

I am sorry you experience this. I don't believe you can lock the car with the fob inside as you describe. We need smarter heads than me but this seems way off.

Hope you get a resolution!
John
 

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While waiting for emergency roadside assistance the salesman called me and was rather adamant that I had to have pushed the "lock" button from inside the car before closing it.

NKOTB, Cyndi
I'm wondering how much that salesman how about the car. I'm very sure what he said is impossible. If you pushed the lock button when you are inside, it will unlock when you open the door. And if the door is opened, no matter the key is in the car or outside the car, you can't lock it.
 

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As others have noted, the proximity sensors will NOT allow a key to be locked inside the car UNLESS a rear door was manually locked prior to exit. Now, this of course is presuming the proximity sensors are working correctly AND the key is actually coded to the car - that is it works as an advanced key should - i.e. with the push button start and finger swipe of the door sensor etc. -

If the proximity sensor is awol or not working then all/any of the above may work or not - this is NOT a function of ARA any more than your next door neighbor being able to help...

do hope you get/got/will get resolution though - and btw, WELCOME to the forum - we'd love to hear more from you :)
 

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Baby locked in car with fob

My daughter put her baby in her Audi Q7 and shut the door as soon as she shut the door the car completely locked up. The fob her phone, my purse and phone all in the car with the baby. We had to call the fire department. We had not touched the fob as it was in her diaper bag when she went to get into the car. This is the second time this has happened. The first time Audi said it was because both of the fobs were in the car. We tried to replicate the situation with me in the car with no success. Obviously there is a problem with their program. Tomorrow Audi is going to get an earful from my daughter as she is very upset thinking what could happen if this would have happened in Arizona where she lives on a hot summer day. A car should not lock with the fob inside. Scary.
 

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My daughter put her baby in her Audi Q7 and shut the door as soon as she shut the door the car completely locked up. The fob her phone, my purse and phone all in the car with the baby. We had to call the fire department. We had not touched the fob as it was in her diaper bag when she went to get into the car. This is the second time this has happened. The first time Audi said it was because both of the fobs were in the car. We tried to replicate the situation with me in the car with no success. Obviously there is a problem with their program. Tomorrow Audi is going to get an earful from my daughter as she is very upset thinking what could happen if this would have happened in Arizona where she lives on a hot summer day. A car should not lock with the fob inside. Scary.
First, welcome to our forum and glad you found us. Second the issue can be at times when the fob battery is dead or dying and the car cannot recognize it as a 'key' and this can happen. This is true for ALL cars and systems as the central locking is not a passive system like the ignition is. That means it needs power at the fob (good battery) to work. The ignition system is passive in that it just needs to be very close (within its car-generated field) to be recognized as an ignition key. These are two separate functions.

While I am sympathetic to reasons why it can be both frustrating and worrisome, I also feel it's the owner's responsibility to keep the car and its accessories (including key fob batteries) working correctly for full functionality to be laid at the feet of the manufacturer...
 

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OK - so its the customer's fault that the battery ran low and the car then locked by itself - bit of a low blow but I'll accept this. However AUDI what about you STUPID design error that stops people getting out of the car if locked by accident inside. I heard a story the other day of a mother that went shopping with her 14 yr old son and when they arrived home she absent mindedly pushed the lock button on her remote locking in her son that was listening to music. Half an hour later she found her son still in the car HALF DEAD!!! WTF !!! Surely it is prudent to rather design a system to keep someone from the outside getting IN the car than to have an absurd system keeping someone INSIDE the car getting out. Big law suites on the horizon for AUDI I predict!
 

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Well - first, let me welcome you to the forum, where I'm actually glad you found us and hope you visit some more to learn about Audi Q3s, or just observe stuff and info.

To your point, if you just pull any door handle TWICE it will manually unlock THAT door. I believe this is a SAFETY FEATURE from the US DOT and not Audi. Many cars (especially Audi, BMW and Mercedes) have what is called a double-bolt lock for additional safety particularly in an accident, and when these are fitted, they require a double-open to unlock if they have been locked electrically and not unlocked (as if you were say, in the back seat and someone DID lock them from outside). If an airbag has been deployed, then they all unlock before the battery is interrupted. I just tested this on four vehicles in our showroom, and they all worked as I just described ...
 

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This happened to me once; I was out in market. I parked it and as I went about 10-15 steps away; I heard the lock beep. I checked for pockets for the key (thinking I mistakenly pressed the lock button somehow) but to my amazement the key was inside the car. Now luckily the block was near to my home; so I just called and my wife brought the second key. But in about 2 years of owning the car; this was the single occurrence. So its rare but possible.

And no the battery is still going on fine in that key. the car recently reported low battery on other key but not on the one which was in the car when it locked.
 

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I have experienced electrical problems with my 2016 Q3 - parking brake engaged on its own when I was backing up. I could not release it and the dash was reporting a malfunction that needed dealer assistance. Shutting off the car, waiting 5 minutes did not do anything. I called the dealer and they had me put my foot on the brake, then hold the emergency brake button for 10 seconds then release both. That reset it so I could drive it. The dealer did a software update to fix the problem. Now I have experienced the auto locking others have reported. I had unlocked the car by touching the front hande, opened the back door, then I put my purse etc. in the back seat. I closed the back door and the car locked. I never pressed any lock button. 3 hours later with the second fob in hand, I unlocked the car and all my electronics were reset. The climate control was off, AC was off - things like that. I am bringing it in for another software update. This is a glitch, not human error. Current workaround - always leave one door open until you are inside the car. P.S. The battery was changed 3 months ago.
 

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Welcome to the forum - hope you come back too -

I think what happened in your case is also a 'feature' but not sure if the way you did it would or could be considered as such. Here's what I think. When you unlock the car, it is imagining that you will shortly open the driver door first - as most folks normally would. If you have the car set in the driver door mode, the rest of the doors remain locked. And you would normally have to unlock them with a second open command, either from the fob, or the inside door unlock button. A second swipe of the door handle will re-lock the car. Now, once the driver door is unlocked, you have about 20-30 seconds to open THAT door. If you fail to do this, the car will re-lock itself to protect itself from an unintended or delayed by other circumstance (car jacker interrupting you for example) unlocking. So, if you have the car set to open all doors when you unlock it, and STILL do not open the driver door first, whilst opening a rear door within that 20-30 sec time, it is possible to re-lock by itself. I don't think a software update will fix this - as it will be recoded to behave the same way. Now when you do what I just described, your key NOW in the back seat, may be outside the recognized zone and could be subject to being ignored - ALTHOUGH I do NOT think this is normally possible.

Lastly, while not normal (meaning the dealer is not likely to help you with this) I think that the re-lock delay timing can be either adjusted or bypassed, but not within the MMI system, rather thru external (e.g. VCDS) coding. Meanwhile, I'd leave the car set to unlock ONLY the driver door (you can do this in MMI) so that in order to unlock the others, you'd almost always have to open the driver door (satisfying that delay interrupt) and using the unlock button on the inside of the door. btw, I believe the second fob push to unlock the rest of the doors also satisfies the delay interrupt...
 

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I understand your logic but I have had the car for 2 years and do the same thing 5 days a week and it never happened before. I have had the back door open for minutes before I close it and open the front door without issue. This day it was in the seconds category. Also, a few days later, I parked my car, took my purse and left the car through the driver door. I left the car not locking it as my husband was in it and as I was at the door of the store - about 30 seconds later, the car locked itself. I had the key with me. The button was not pushed.
When I first got the car, I left the key in my golf bag in the way back and the door would not lock - as expected. That does not work anymore. I can lock the key in the car. Again new batter in the fob and I tried it with both fobs at different times. I do think in my case it is a glitch. Dealer did say there have been issues with the Q3
 

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Your keys will likely need to be re-coded to the car. When the voltage to the Instruments module goes below (IIRC 11 volts -which is NOT that low) this has been know to happen. The dealer can fix and if under warranty -no issue. Then just be careful as battery ages (and unfortunately is individual to the battery) watch carefully. The dealer can scan for low-voltage events and give you a periodic heads-up ...
 

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Same here. Dealer could not replicate but changed battery to be safe and problem has been resolved.
**Change your battery every TWO years if used multiple times daily.
 

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I am sorry you experience this. I don't believe you can lock the car with the fob inside as you describe
 

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The string technique just chips away at autos that have post-style entryway locks. Besides, it just chips away at post entryway bolts that have a little handle at the best that will enable a bunch to hold them. On the off chance that this is your auto and you are very brave, you're in good fortune. Thanks a lot.
 

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I have had my 2015 Audi Q7 lock on me 2x now. If you do not open the driver door and inadvertently throw your purse with key OR shopping bag with key into the back seat or hatch, the car automatically locks. There is no way to adjust this on the MMI. Most days I wear my key around my neck so this won't happen. My husband is furious and demands I buy a new car. If you find yourself in this situation, DO NOT CALL AUDI - they spend an inordinate amount of time verifying that you are the owner and then send a bozo who fiddles with the mechanics within the door and window. Call a regular locksmith and TELL them use two bladders to pop open the door and a wire to manual unlock the door. Many locksmiths will say they don't have the right tool - that is BS. This is a major design flaw PLUS unbelievably AUDI CANNOT UNLOCK IT REMOTELY.
 

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I've had my Q7 for maybe 6 months, the doors have locked with keys in the car THREE times!! When I've tried to lock the doors (at home) with the keys inside it won't lock, it only happens when I'm out and about....it's very frustrating. The locksmith who came to open the car said it happens ALL the time with Audi's. He said the only one worse is a Toyota.

With the price of these vehicles this shouldn't be a common event. Going in to dealership tomorrow to have it checked out !!
 
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