OK - so its the customer's fault that the battery ran low and the car then locked by itself - bit of a low blow but I'll accept this. However AUDI what about you STUPID design error that stops people getting out of the car if locked by accident inside. I heard a story the other day of a mother that went shopping with her 14 yr old son and when they arrived home she absent mindedly pushed the lock button on her remote locking in her son that was listening to music. Half an hour later she found her son still in the car HALF DEAD!!! WTF !!! Surely it is prudent to rather design a system to keep someone from the outside getting IN the car than to have an absurd system keeping someone INSIDE the car getting out. Big law suites on the horizon for AUDI I predict!