[gta1216]

Can someone tell me where I can track the vehicle?


I put a down on a 2016 Q3 that was ordered by a dealership. The vehicle details sheet has the Comm number, VIN, etc. I've been asking my salesperson for the vessel name, etc, but she cannot provide any info. She said she did not have any of that info, and that she would only be notified when it is coming in.


Some of the the info from the vehicle details sheet. Does it mean anything? I read somewhere that said VW and Audi uses PWL as the carrier.

vehicle status: in transit from factory
production week: 3015
eta: 08/2015

 

[rnlabas]

PM sent to you - I can help -

 

[cableguy]

gta1216....I also have gotten no help from the dealer in tracking the car and Audi's progress tracking system leaves a lot be desired. In fact that last time I got an official notice from Audi was June 24th, when my car finished production and went to the port for shipment out of Europe. Thanks to Roger looking up the ship I have been able to keep track of the progress and the car is now making it's way to the port in SoCal, scheduled to arrive on the 11th. I assume I'll get a note from Audi telling me it's arrived, which will come after I already know it's landed based on the report from the ship....and at that point it will have been a month and a half since the last official update. It's a frustrating process for anyone that likes to be informed....At least you have an ETA. I have been given nothing by the dealer.....

 

[AudiFox]

When in doubt, a phone call is usually always the fastest and most direct method for an update.

 

[Ohio Joe]

When in doubt, a phone call is usually always the fastest and most direct method for an update.

I think not..... You must be new....>

 

[cableguy]

Based on the experiences related on this forum (including my own) Ohio Joe has that right.

 

[rnlabas]

When in doubt, a phone call is usually always the fastest and most direct method for an update.

It SHOULD be - but it appears sadly that there are many ABSs (Audi Brand Specialists) that either do not know how to find this info (it's easily found in Audi's OMDWeb) or couldn't care less that a few of their customers want it. About 30% of new Audi owners have moderate-to-high interest in knowing the status of their new car order, whereas about 60-80% of Audi brand loyalists have this interest. This is for ordered cars, not ones picked off the lot or selected in the pipeline.

 

[949]

PM sent to you - I can help -

can you help me track my car I just ordered too?

 

[vestergirl]

I think not..... You must be new....>

HA! Funny guy...:x

 

[vestergirl]

Roger that, Roger!

It SHOULD be - but it appears sadly that there are many ABSs (Audi Brand Specialists) that either do not know how to find this info (it's easily found in Audi's OMDWeb) or couldn't care less that a few of their customers want it. About 30% of new Audi owners have moderate-to-high interest in knowing the status of their new car order, whereas about 60-80% of Audi brand loyalists have this interest. This is for ordered cars, not ones picked off the lot or selected in the pipeline.

Indeed, Roger definitely has the wherewithal that our Audi dealers do NOT. Seriously, I love my salesman, he's great, but they either don't have the time or the knowledge to do all this tracking (and they probably think it's superficial and dumb - which, in fact, it may be, but is still fun).

Roger, however is the MAN. (You should start charging for your services!) He helped me along the way (and also told me when to stand down, due to my ridiculousness).

And here's a funny port story that I don't think I ever shared with you guys. My car seemed to be stalled at the port for so long, my anxiety was getting the best of me. So I looked up the port and called them. The first woman I spoke to was pretty matter-of-fact about not having any information on particular vehicles, yada yada yada....but I kept asking her questions, so I think out of frustration, she gave me the number to the Audi office at the port! Here's where the funny part begins...

The woman who answered THAT phone was clearly only accustomed to speaking to insiders. I told her I was a customer with a new car order at that port (Davisville, RI) and I wanted to know the status. You would think I had just called the FBI and inquired about the details of foreign infiltration. She was stammering and stuttering, and in between, uttering things like "We don't have that information.... ummmm, uhhhhh, you have to call your dealer, how did you get this number.....we don't deal with customers.....WHO GAVE YOU THIS NUMBER????!"

I had to laugh out loud. OMG Audi, I thought I was bad, but RELAX!!

I think Audi enjoys preserving the mystery of the new car build and delivery. And with that said...good ol' Roger is your best bet! :x

 

[cableguy]

Now that's a funny story. Thanks for sharing. I have to echo that "Roger is THE man" on this. And thanks to Roger providing the ship name and marine tracking website, I know that my Audi just hit port in San Diego this morning. I was showing my wife how I could see the ship moving across the water and finally docking and she was giving me this look that told me perhaps I was being a bit obsessive. But then she explained that it was an innate sense of curiousity that drove me to watch a tiny green object skip across a map of the harbor in San Diego, and then to go to street view to see what the port looks like (lots of cars lined up)...I thought to myself...that sounds so much better than "obsessive"....

In any case now that my car has made it all the way from Europe to San Diego and is within spit'n distance from the dealer (well if you drive 100mph up the freeway like most SoCal people), I'm hoping the guy will soon be able to do the complex algorithm that calculates when the car will get to Portland and finally I will have a delivery date....well plus or minus a month or something like that in case the trucker ties one on and gets lost, or they go to the wrong Portland (Maine). This is quite an adventure.

I did order a bike rack for the car today...which means that I have faith that it will get here someday. Now I just have to figure out how to get a trailer hitch mounted. But that's another thread...

 

[vestergirl]

Now that's a funny story. Thanks for sharing. I have to echo that "Roger is THE man" on this. And thanks to Roger providing the ship name and marine tracking website, I know that my Audi just hit port in San Diego this morning. I was showing my wife how I could see the ship moving across the water and finally docking and she was giving me this look that told me perhaps I was being a bit obsessive. But then she explained that it was an innate sense of curiousity that drove me to watch a tiny green object skip across a map of the harbor in San Diego, and then to go to street view to see what the port looks like (lots of cars lined up)...I thought to myself...that sounds so much better than "obsessive"....

In any case now that my car has made it all the way from Europe to San Diego and is within spit'n distance from the dealer (well if you drive 100mph up the freeway like most SoCal people), I'm hoping the guy will soon be able to do the complex algorithm that calculates when the car will get to Portland and finally I will have a delivery date....well plus or minus a month or something like that in case the trucker ties one on and gets lost, or they go to the wrong Portland (Maine). This is quite an adventure.

I did order a bike rack for the car today...which means that I have faith that it will get here someday. Now I just have to figure out how to get a trailer hitch mounted. But that's another thread...

Well maybe just for kicks, you should call the port and start asking questions!

 

[rnlabas]

I like kicks - thanks y'all - but I'm no magician - just like to help and know a few things ... Truth is, I'm a brand fan and really want you to enjoy your Audi like I think it makes sense to - Kb !!

 

[DampDuffer]

Roger helped my youngest granddaughter learn a lot about shipping, commerce, and geography by tipping her off to the name of the ship carrying her grandmother's Q3 from Emden to Houston.

She tracked the ship for quite awhile before it disappeared from the tracking website not long after it left Jacksonville, Florida about three days ago. At that time I told her she should look up information about the Bermuda Triangle, which she did, but she also informed me the ship was "just out of range." But just an hour ago she called to tell me "Roger's ship" has shown up on the website about 140 miles from Houston, and is expected to arrive there early Monday morning.

Tracking the ship has enabled my granddaughter to learn about the various ships that transport cars, cargo, and people around the world, but also she is learning her world geography, telling me the ship traveled from Egypt to Greece to Belgium, and to Emden, Germany before departing for Brunswick, Georgia, Jacksonville, Florida, and now Houston.

If all goes well, it would appear our Q3 will arrive in Oregon about three weeks earlier than expected, but more importantly, a young girl has learned about world commerce and geography that she can share with her second grade classmates just three weeks from now.

 

[rnlabas]

Roger helped my youngest granddaughter learn a lot about shipping, commerce, and geography by tipping her off to the name of the ship carrying her grandmother's Q3 from Emden to Houston.

She tracked the ship for quite awhile before it disappeared from the tracking website not long after it left Jacksonville, Florida about three days ago. At that time I told her she should look up information about the Bermuda Triangle, which she did, but she also informed me the ship was "just out of range." But just an hour ago she called to tell me "Roger's ship" has shown up on the website about 140 miles from Houston, and is expected to arrive there early Monday morning.

Tracking the ship has enabled my granddaughter to learn about the various ships that transport cars, cargo, and people around the world, but also she is learning her world geography, telling me the ship traveled from Egypt to Greece to Belgium, and to Emden, Germany before departing for Brunswick, Georgia, Jacksonville, Florida, and now Houston.

If all goes well, it would appear our Q3 will arrive in Oregon about three weeks earlier than expected, but more importantly, a young girl has learned about world commerce and geography that she can share with her second grade classmates just three weeks from now.

Way cool for both of you ...

 

[DampDuffer]

Way cool for both of you ...

Haha, it wasn't so cool this morning at just before 6 0'clock when she called and said, "The ship's in the queue!"

Having spent a 6 weeks in England and Scotland this summer, she became very familiar with queuing at the market or at the petrol station....so it made perfect sense that her ship was queuing with the other ships to get into the docks in Houston. She told me there were at least 56 ships in the queue, 42 of which were tankers waiting to fill up from the refineries (she learned that from her dad) and travel around the world.

"I'll call you when our ship comes in," she said in signing off.....not really knowing the significance of what she had just said. 0

 

[vestergirl]

Haha, it wasn't so cool this morning at just before 6 0'clock when she called and said, "The ship's in the queue!"

Having spent a 6 weeks in England and Scotland this summer, she became very familiar with queuing at the market or at the petrol station....so it made perfect sense that her ship was queuing with the other ships to get into the docks in Houston. She told me there were at least 56 ships in the queue, 42 of which were tankers waiting to fill up from the refineries (she learned that from her dad) and travel around the world.

"I'll call you when our ship comes in," she said in signing off.....not really knowing the significance of what she had just said. 0

Awww, that's so cute. Thanks for sharing that story! :x

 

[rnlabas]

btw y'all - gta1216 who's this thread's OP has never reached back to me - hope he/she gets what he/she needs from somebody ...

 

[DampDuffer]

Well, my granddaughter tracked the Dover Highway (and her grandmother's Q3) the final 70 nautical miles from the Gulf of Mexico where it was at anchor for 24 hours, to Galveston Bay, Trinity Bay, past Morgan's Point and Baytown, before it made a sharp left turn near the Battleship Texas Historic Site, and made it's way up the Houston Shipping Channel (commonly called the Buffalo Bayou) where it was finally nudged toward the dock in front of Houston Port Authority building the by tow ship/tug, Chloe 2, at 10pm last evening.

My granddaughter watched the progress of the ship for over 4 hours last evening on the tracking website, marinetraffic.com while having Google Earth displayed on a second screen so she could learn all about that area of Texas and the Gulf Coast, and she is now fully invested in about 10 other ships she "met along the way," and will keep an eye on them until she finally gets bored or school begins.

So now the real race begins.....cableguy's Q3 arrived in San Diego a couple of days ago and our Q3 arrived in Houston last night....now, which one will get to Portland first?

(BTW, for frame of reference and for future buyers, the build of our Q3 was completed on July 13, it was loaded on the ship on July 29, and one would presume it is being unloaded from the ship in Houston today, August 18.)

 

[rnlabas]

I just freakin LOVE this - PLEASE keep telling us the play by play all the way to school and her first ride -