Hello all! My 2020 Q3 has a leaking moonroof and it’s pouring into the light/moonroof control panel and causing it to rain heavily in my car.
Going in for my second repair attempt at the dealership. Any idea if this is a fixable problem or does anyone have any experience with Audi buying back their vehicle?
I was completely drenched and my interior will probably need to be replaced if this persists.
Thank you!

I have the same issue with my 2020 Q3, and the same thing was in the shop twice, and had that issue after 2nd service once more and now seems to be ok. Very disappointed in my Q3 tbh. Probably the worst car I had when it comes to number of issues for hardly a year. Also most expensive one I've had but as well the best ride of them all. Also had couple of time the issue that car would not drive after e.g. waiting for another car to leave the parking spot, once in drive it just does mothing...emergency brake was not on, and pretty much all the lights were on warning and others. Couldn't even turn it off to restart. After while trying this and that finally turned it off and back on. Not sure what the **** was that.

 

I have a 2021 Q3, sitting, again, at dealer with a leaking sunroof. Or at least they think it is the sunroof that leaks
Leaks day after a decent rainfall. Lights flicker. Have taken pictures, dragged dealer staff into car while it drips.
Audi Canada shrugs. Dealer tells me that every step most be approved by Audi Canada.

Bought car because I need a reliable car. That is not working out.

 

I am about to pick my car up from the dealer for the 4th time due to exact same issue, flickering lights, leaking through the center privacy light down to my wireless charger and gear stick and on passenger seat through the small light above the sun shield... Wish I never bought it.

 

Huge rain storm in Ottawa this week
My Q3 is back at the dealer with its usual leak. But, this time, it has company! There is a small collection of leaking Q3s. Hoping volume will make Audi take this seriously.

 

Mark Motors? Just got back from them...hope this time is the last time to go there reg this. Honestly don't think it is small batch, my Q3 is 2020 so the issue remained through the models. I think if it leaks again, I'll ask them to take it back.

 

Check the UK Q3 forum - It seems it is a common (design) issue, and Audi have a fix for it.

 

What is the fix?
My Q3 currently waiting for new sunroof seals to arrive from Germany

 

i

What is the fix?
My Q3 currently waiting for new sunroof seals to arrive from Germany
[/QUOTE
i had the same issue and the seal cam from Germany and it took me 3 weeks to wait .... i thought it was fixed but it rained here in california and Alas, my sunroof is leaking again!!!!!!!! i have to take it back to them and let's see what happens!!! im so disappointed with this car said to be a worldcalss car!!!

 

Honestly even after 4 “repairs” it leaks so don’t think they know how to fix it. 😕

 

I'd like a car without a sunroof.

 

Worried that someone in my family will get into an accident because it is so distracting while driving and trying to clean all the rain from wireless charger. Wish i can return it… even though I like it when not raining. Not looking forward to rainy and snow season

 

Looks promising, they replaced the seal around and some other things and week later is ok. Knock on the wood.

 

Seal replaced on mine as well
Dry after the weekend's rain
May actually buy those snowtires (but not from Audi)

 

Back at the dealer
Leaking again
What do I have to do to either get a refund or a new car?

 

If they give me a choice like that, I’d run and run fast away from audi.

 

Do you know the contact info for the Ottawa service rep ?

 

Car still sitting at the dealer
I hear that it has company.

 

Hope they fix it. My Q3 is still ok…

 

My 2020 Q3 light started flickering last night and husband just called and said it's leaking. Called local Audi to take it in and was told it's a common issue, manufacturers defect. Well then if it's that common and Audi is aware, how come it hasn't been fixed. Disappointed with this car.

 

Yeah, join the club...unfortunately that is not the only thing I have problem with this car but at least this one is fixed. My driver side wiper is hitting edge of the windshield so when traveling on rainy day makes me crazy. Rear one makes such an awkward noise while working that each time scares the c*** out of me. If I don't drive car for a day or so, breaks make grinding noise like an old car.... Can't wait my lease is up to get rid of it.

 

Hello

Experiencing this situation with my Q3 2020 too. Emailed dealership and is now awaiting for reply. Hope to be serviced soon.

 

Glad I found this - literally just happened to my 2021 Q3. Console lights started flickering while we were driving and then water started dripping shortly after. Will be contacting the dealership tomorrow - living in Seattle I’m not sure I’m willing to deal with continued leaks.

 

Went in to have it fixed. Dealership was fast - took 2 days. Mentioned to them about the TSB and they acknowledged it. SO far so good. Rained a few and washed car twice - NO LEAK.

 

which dealership have you went? I have the same problem with my 2020 Q3

 

Hello all! My 2020 Q3 has a leaking moonroof and it’s pouring into the light/moonroof control panel and causing it to rain heavily in my car.
Going in for my second repair attempt at the dealership. Any idea if this is a fixable problem or does anyone have any experience with Audi buying back their vehicle?
I was completely drenched and my interior will probably need to be replaced if this persists.
Thank you!

Hello all! My 2020 Q3 has a leaking moonroof and it’s pouring into the light/moonroof control panel and causing it to rain heavily in my car.
Going in for my second repair attempt at the dealership. Any idea if this is a fixable problem or does anyone have any experience with Audi buying back their vehicle?
I was completely drenched and my interior will probably need to be replaced if this persists.
Thank you!
[/QUOTE]
Same! My 2020 Q3 is currently at Audi Manhattan for this issue, since I drove for 3 hrs with rain pouring in through my light the other day—with the remnants of Hurricane Ian above me the entire drive. All I can say is hurray for the microfiber towels I happened to have for cleaning and the sport mats I had to wring them out into! When I took it to the dealer yesterday for a previously scheduled appt for the front passenger side strut bushings (“CLUNK!” over every bump), I told them I had another problem that was not on the service order. When I told him about the leak, he said that they had gotten an alert that this was an issue with these cars and he described it in great detail! Hmmm. I’m eager to see if they are able to fix it. In the meantime, if rain is in the forecast, I’ll just keep one of those towels over control and charger area below the leaky light. Also, I’ve been trying to find the UK Forum discussion about this, as referenced by another commenter—anyone have a link? It’s not coming up in search and I’m not wanting to go through 20 pages of comments if I don’t have to.

 

Hello all! My 2020 Q3 has a leaking moonroof and it’s pouring into the light/moonroof control panel and causing it to rain heavily in my car.
Going in for my second repair attempt at the dealership. Any idea if this is a fixable problem or does anyone have any experience with Audi buying back their vehicle?
I was completely drenched and my interior will probably need to be replaced if this persists.
Thank you!

Same! My 2020 Q3 is currently at Audi Manhattan for this issue, since I drove for 3 hrs with rain pouring in through my light the other day—with the remnants of Hurricane Ian above me the entire drive. All I can say is hurray for the microfiber towels I happened to have for cleaning and the sport mats I had to wring them out into! When I took it to the dealer yesterday for a previously scheduled appt for the front passenger side strut bushings (“CLUNK!” over every bump), I told them I had another problem that was not on the service order. When I told him about the leak, he said that they had gotten an alert that this was an issue with these cars and he described it in great detail! Hmmm. I’m eager to see if they are able to fix it. In the meantime, if rain is in the forecast, I’ll just keep one of those towels over control and charger area below the leaky light. Also, I’ve been trying to find the UK Forum discussion about this, as referenced by another commenter—anyone have a link? It’s not coming up in search and I’m not wanting to go through 20 pages of comments if I don’t have to.
[/QUOTE]

That is the known issue they need to replace the rubber seal all around, however that is the most work and most expensive for them so leave it as a last option rather then first by now. So they will try first crappy solution e.g. using silicon glue etc...For me 5th time was a charm. Maybe dealership service here is crappy I don't know. Good luck

 

Thank you! As I was typing my original message, I got a message with a video about the repair. I can’t post it, but I took a still photo that I am posting. They said that there was a Technical Service Bulletin (TSB) about the water ingress through the roof. And he said that the wind deflector is what needed to be replaced (shown in the photo—it’s like the rubber gasket for a front load washer) and they had ordered one. He said in the meantime he made sure that the water drains were clear. I hope this is helpful to people that have the same problem!

 

I just picked up my car from Audi Manhattan and everything was covered under warranty. Here are the parts they ordered to fix the issue with the moonroof leak:

 

Did it work?

 

Ours was fixed with what they said was a new seal design , well here we are 8 months later and pouring in shorting lights out again.

Hello all! My 2020 Q3 has a leaking moonroof and it’s pouring into the light/moonroof control panel and causing it to rain heavily in my car. Going in for my second repair attempt at the dealership. Any idea if this is a fixable problem or does anyone have any experience with Audi buying back their vehicle? I was completely drenched and my interior will probably need to be replaced if this persists. Thank you!

 

i feel like this is a potential class action suit waiting to happen

 

I am having the same issue - 3rd time. Super frustrating! My dealership said to bring it in and file a Customer Experience Claim with Audi USA. The buck got passed back to the dealership and Audi USA refused to file a claim. Said I should contact the National Highway Traffic Safety Administration - LOL!