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Ohh Canada... (I can say this cause I hold a Canadian passport)
 

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This has NOTHING to do with Audi - but 1000 times more likely to rest with the recent servicing. The fix likely required or included the fuel system to be both removed and/or replaced. I suspect a little carelessness or negligence in complete reassembly or confident tightening of these components, some of which operate at very high pressures (>100 bar) will be found to be ultimately responsible - if enough evidence remains. A loose or incorrectly connected fuel line could easily spew gas around the engine compartment onto hot exhaust manifolds causing a catastrophic fire. The car's driveability need not have been affected much or perhaps not at all while this was going on. Once the fire opens up, even more components can become fuel until such an incident as shown develops. This will be very likely shown to be the only likely conclusion even regardless any lack of evidence, unless an accident, or other externally contributing incident is noted - Occam's razor ...
 

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Luckily the driver got out in time before it went up in flames. The dealership should give him a new Q5 for this if it is indeed due to negligence.
 

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I doubt a settlement with the dealer will be based on negligence - nor would they cough up for a new car. But between the insurances I suspect the guy will be happily compensated. Had there been an injury, I'm sure things would/could be much different. I hope that there becomes no new psychoses develop simply in order to gain notoriety or settlement enhancements lest we become even more a nanny litigation society ...
 

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Discussion Starter #7
Ohh Canada... (I can say this cause I hold a Canadian passport)
... but you did not provide the French translation so are you really Canadian?!? :)
 

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Discussion Starter #8
This has NOTHING to do with Audi - snip ...
I agree. I queried two dealer folks and the best I got is that no cause is identified yet, but the car was purchased used at a third party "dealer". It had been to three auctions (likely off lease??) where the Audi dealer declined to buy it. Since a third tier dealer resold it it may have started in poor shape. It was having warranty work for oil consumption issues so lots of stuff had come off.
 
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