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Got my dream car..2017 Audi Q3....noticed slightly rough ride, then on the 15th day rough ride turned to major bouncing when stopped at lights. Then the engine light came on. I immediately went to dealership where a few hours later they reported I needed cam shaft replaced. I am furious! Car has 400 miles on it! Car still at dealership while I negotiate w them and Audi USA. Very very disappointed. BE WARNED!!
 

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Got my dream car..2017 Audi Q3....noticed slightly rough ride, then on the 15th day rough ride turned to major bouncing when stopped at lights. Then the engine light came on. I immediately went to dealership where a few hours later they reported I needed cam shaft replaced. I am furious! Car has 400 miles on it! Car still at dealership while I negotiate w them and Audi USA. Very very disappointed. BE WARNED!!
Sorry to hear...How many miles on odometer at delivery.
 

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There is a batch - not a bunch of these out there. It's a problem with the camshaft manufacture and supply to Audi - they're doing the best they can with good support of customers with them. Stuff happens, Audi's NOT perfect - but they try pretty hard to be -
 

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There is a batch - not a bunch of these out there. It's a problem with the camshaft manufacture and supply to Audi - they're doing the best they can with good support of customers with them. Stuff happens, Audi's NOT perfect - but they try pretty hard to be -
It would appropriate for Audi to take it back and replace it with one right off the carrier. Not being perfect is not the customers problem. It might be acceptable (to me) if it were leased but as a purchase it's damaged goods. Why should the customer pay for someone else's mistake(time, inconvenience and aggravation) And..will this show in the carfax at selling time. I'm sorry to hear this as I'm a die hard Audi fan. We're on our 5th.
 

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It would appropriate for Audi to take it back and replace it with one right off the carrier. Not being perfect is not the customers problem. It might be acceptable (to me) if it were leased but as a purchase it's damaged goods. Why should the customer pay for someone else's mistake(time, inconvenience and aggravation) And..will this show in the carfax at selling time. I'm sorry to hear this as I'm a die hard Audi fan. We're on our 5th.
Sounds like she's in a process where that might happen. Regardless, it's not really practical to replace cars like printers or coffee makers, even though that does happen from time to time. Audi does what EVERY manufacturer does, and that is represent their product under a warranty or replacement as appropriate and necessary. NOT every store will merely or simply replace a defective product either, many just pointing the customer to the manufacturer to repair/replace - at THEIR option not the customers'. It just turns out that the Audi dealership is the big box store of Audi the manufacturer - who stands higher than most with customers these days - still doesn't make them perfect...
 

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Sounds like she's in a process where that might happen. Regardless, it's not really practical to replace cars like printers or coffee makers, even though that does happen from time to time. Audi does what EVERY manufacturer does, and that is represent their product under a warranty or replacement as appropriate and necessary. NOT every store will merely or simply replace a defective product either, many just pointing the customer to the manufacturer to repair/replace - at THEIR option not the customers'. It just turns out that the Audi dealership is the big box store of Audi the manufacturer - who stands higher than most with customers these days - still doesn't make them perfect...
Understood. Hopefully Audi makes it right...customer is satisfied...and the beat goes on. All in all Audi has been a wonderful vehicle for us. I'm really enjoying the Q and would buy another. A good friend of mine is buying a Q3Prestige in the Spring as per my recommendation. I have nothing but good things to say about it.
 

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Our 2017 Q3, purchased in October 2016 and now with 2000 miles on the ODO, has just been refitted with a replacement camshaft. The work was done at the dealer where the car was purchased. The car's check engine light came on and a trip to the dealer brought some head-scratching on their part, but after consultation with Audi Technical Services, the dealer replaced the cam. We just hope that the local service people are up to the task. We were given an A4, as a loaner, but that's a different matter. No Technical Service Bulletin has been issued, as far as I know. My wife's first new car and she also is not too happy about having a new engine opened up. On the way to the dealer, a truck changed lanes into her car and rolled the front left wheel well. Body shop date in three weeks. The shine is off the apple.
 

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Our 2017 Q3, purchased in October 2016 and now with 2000 miles on the ODO, has just been refitted with a replacement camshaft. The work was done at the dealer where the car was purchased. The car's check engine light came on and a trip to the dealer brought some head-scratching on their part, but after consultation with Audi Technical Services, the dealer replaced the cam. We just hope that the local service people are up to the task. We were given an A4, as a loaner, but that's a different matter. No Technical Service Bulletin has been issued, as far as I know. My wife's first new car and she also is not too happy about having a new engine opened up. On the way to the dealer, a truck changed lanes into her car and rolled the front left wheel well. Body shop date in three weeks. The shine is off the apple.
Bad got worse. Sorry to hear this...but she's ok...that's everything. I don't like hearing this camshaft stuff. Next it's a recall that was known and unannounced. But for me life is short and going too quick. If somethings happens to my Q I'm upgrading to an SQ5.....and I say it reluctantly as the Q3 is a perfect size driver.
 
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