Well here we are at the beginning of September and no Q3 sitting in my garage yet. After arrival at the Port in San Diego on the 16th my Q3 made it to the dealer in LA a week later. It was scheduled to head to Portland last Thursday, but the sales guy in LA said that there ended up being no space on the truck due to an auction that day. Then it was scheduled to leave today, but yesterday the trucking company informed them of an AC issue on the truck so it won't leave until Thursday. To make me feel better he said this was better than having the truck "brake" while in transport. Boy that makes me feel dandy!
So this odyssey started at the beginning of May with order submission from broker to dealer. Order entry notice from Audi 5/14. Production complete 6/24. Arrival at US Port 8/16. Arrival at dealer 8/23. When it will get to the broker in Portland remains to be seen...
I originally purchased from the broker because we had done business with him before and he appeared to have a good discount and I don't enjoy the haggling process at the dealership. It also didn't appear that our local dealership was "hungry". However, now I'm thinking that my 3% discount off MSRP wasn't the best deal available and I've paid a price in a longer wait time due to the broker's process of bringing the car through an LA dealership. I'm also not getting the benefit of the Audi customer treatment that I would expect from my local dealer, and it's all out of the broker's and the dealer hands (they're at the whim of these truckers they say).
I've expressed my frustration but it's not getting me anywhere so far... My latest tactic was to ask for some type of additional discount. Will see what comes back - not expecting anything. If anyone has any advice on this, let me know.
Sorry for sharing the frustration...guess this is one of those lessons learned.
Hopefully that new Q3 will be here sometime next week...but not holding my breath.
So this odyssey started at the beginning of May with order submission from broker to dealer. Order entry notice from Audi 5/14. Production complete 6/24. Arrival at US Port 8/16. Arrival at dealer 8/23. When it will get to the broker in Portland remains to be seen...
I originally purchased from the broker because we had done business with him before and he appeared to have a good discount and I don't enjoy the haggling process at the dealership. It also didn't appear that our local dealership was "hungry". However, now I'm thinking that my 3% discount off MSRP wasn't the best deal available and I've paid a price in a longer wait time due to the broker's process of bringing the car through an LA dealership. I'm also not getting the benefit of the Audi customer treatment that I would expect from my local dealer, and it's all out of the broker's and the dealer hands (they're at the whim of these truckers they say).
I've expressed my frustration but it's not getting me anywhere so far... My latest tactic was to ask for some type of additional discount. Will see what comes back - not expecting anything. If anyone has any advice on this, let me know.
Sorry for sharing the frustration...guess this is one of those lessons learned.
Hopefully that new Q3 will be here sometime next week...but not holding my breath.