[InnyAudi]

Hi all. I just did my 5K service and was told my tires needed to be realigned. This came as a surprise to me since about 90% of my driving so far has been highway miles and I am super careful with speedbumps, potholes, etc in my Q3 since I love it. The car also felt perfect and I did not feel any pulling one direction or the other that would indicate any misalignment. I can't shake the feeling that this was an unnecessary service but I've attached the alignment report to see what you all think.

 

[rnlabas]

I'd ask to see the alignment report at PDI. Seems to me a very small adjustment needed, but of more concern is the Caster - which on these cars is not multi-link, is un-adjustable. Almost looks like you (or someone) DID smack a speed bump or pothole on the left side sometime to cause this ...

Also wonder why the comment on the bottom says an alignment was NOT performed -

 

[Demo8]

Anyway who has a first service at 5k ha ha
We own a q3 and its first inspection/service is 20k after an oil change at 10k


German engineering

 

[InnyAudi]

I'd ask to see the alignment report at PDI. Seems to me a very small adjustment needed, but of more concern is the Caster - which on these cars is not multi-link, is un-adjustable. Almost looks like you (or someone) DID smack a speed bump or pothole on the left side sometime to cause this ...

Also wonder why the comment on the bottom says an alignment was NOT performed -

I'll see if I can get the initial alignment report and also check on why it says that at the bottom. I don't recall hitting a big speed bump or pothole but maybe I did.

 

[InnyAudi]

Anyway who has a first service at 5k ha ha
We own a q3 and its first inspection/service is 20k after an oil change at 10k


German engineering

Helpful...thanks.

 

[InnyAudi]

I called Audi today and they agreed to refund the cost of the alignment. The more I thought about it, the more I felt the car came to me not properly aligned. I am ridiculously careful in this car. I read this helpful article that may be of interest to some: http://oncars.blogspot.com/2011/08/that-brand-new-car-may-need-wheel.html. The main take away is that many new cars are not properly aligned and it is a good idea to ask for proof of proper alignment before taking possession of a new car.

 

[Demo8]

Congrats lets just hope your tyres have not massively worn un equally.


German engineering

 

[Kwakkwakk]

FWIW, my Q3 was slightly misaligned and the wheels were misbalanced. The service department corrected both issues without change.