[myping346]

Hello

Experiencing this situation with my Q3 2020 too. Emailed dealership and is now awaiting for reply. Hope to be serviced soon.

 

[Jerf]

Glad I found this - literally just happened to my 2021 Q3. Console lights started flickering while we were driving and then water started dripping shortly after. Will be contacting the dealership tomorrow - living in Seattle I’m not sure I’m willing to deal with continued leaks.

 

[myping346]

Went in to have it fixed. Dealership was fast - took 2 days. Mentioned to them about the TSB and they acknowledged it. SO far so good. Rained a few and washed car twice - NO LEAK.

 

[mahachey]

Went in to have it fixed. Dealership was fast - took 2 days. Mentioned to them about the TSB and they acknowledged it. SO far so good. Rained a few and washed car twice - NO LEAK.

which dealership have you went? I have the same problem with my 2020 Q3

 

[myping346]

which dealership have you went? I have the same problem with my 2020 Q3

Hi, If you live in BC, dealership is Audi Richmond
Greater Vancouver Audi Dealership | Audi Richmond
Look for Tharsan - Service Advisor - He is the best!
Thank you.

 

[ABell]

Hello all! My 2020 Q3 has a leaking moonroof and it’s pouring into the light/moonroof control panel and causing it to rain heavily in my car.
Going in for my second repair attempt at the dealership. Any idea if this is a fixable problem or does anyone have any experience with Audi buying back their vehicle?
I was completely drenched and my interior will probably need to be replaced if this persists.
Thank you!

Hello all! My 2020 Q3 has a leaking moonroof and it’s pouring into the light/moonroof control panel and causing it to rain heavily in my car.
Going in for my second repair attempt at the dealership. Any idea if this is a fixable problem or does anyone have any experience with Audi buying back their vehicle?
I was completely drenched and my interior will probably need to be replaced if this persists.
Thank you!
[/QUOTE]
Same! My 2020 Q3 is currently at Audi Manhattan for this issue, since I drove for 3 hrs with rain pouring in through my light the other day—with the remnants of Hurricane Ian above me the entire drive. All I can say is hurray for the microfiber towels I happened to have for cleaning and the sport mats I had to wring them out into! When I took it to the dealer yesterday for a previously scheduled appt for the front passenger side strut bushings (“CLUNK!” over every bump), I told them I had another problem that was not on the service order. When I told him about the leak, he said that they had gotten an alert that this was an issue with these cars and he described it in great detail! Hmmm. I’m eager to see if they are able to fix it. In the meantime, if rain is in the forecast, I’ll just keep one of those towels over control and charger area below the leaky light. Also, I’ve been trying to find the UK Forum discussion about this, as referenced by another commenter—anyone have a link? It’s not coming up in search and I’m not wanting to go through 20 pages of comments if I don’t have to.

 

[6130ttawa]

Hello all! My 2020 Q3 has a leaking moonroof and it’s pouring into the light/moonroof control panel and causing it to rain heavily in my car.
Going in for my second repair attempt at the dealership. Any idea if this is a fixable problem or does anyone have any experience with Audi buying back their vehicle?
I was completely drenched and my interior will probably need to be replaced if this persists.
Thank you!

Same! My 2020 Q3 is currently at Audi Manhattan for this issue, since I drove for 3 hrs with rain pouring in through my light the other day—with the remnants of Hurricane Ian above me the entire drive. All I can say is hurray for the microfiber towels I happened to have for cleaning and the sport mats I had to wring them out into! When I took it to the dealer yesterday for a previously scheduled appt for the front passenger side strut bushings (“CLUNK!” over every bump), I told them I had another problem that was not on the service order. When I told him about the leak, he said that they had gotten an alert that this was an issue with these cars and he described it in great detail! Hmmm. I’m eager to see if they are able to fix it. In the meantime, if rain is in the forecast, I’ll just keep one of those towels over control and charger area below the leaky light. Also, I’ve been trying to find the UK Forum discussion about this, as referenced by another commenter—anyone have a link? It’s not coming up in search and I’m not wanting to go through 20 pages of comments if I don’t have to.
[/QUOTE]

That is the known issue they need to replace the rubber seal all around, however that is the most work and most expensive for them so leave it as a last option rather then first by now. So they will try first crappy solution e.g. using silicon glue etc...For me 5th time was a charm. Maybe dealership service here is crappy I don't know. Good luck

 

[ABell]

Thank you! As I was typing my original message, I got a message with a video about the repair. I can’t post it, but I took a still photo that I am posting. They said that there was a Technical Service Bulletin (TSB) about the water ingress through the roof. And he said that the wind deflector is what needed to be replaced (shown in the photo—it’s like the rubber gasket for a front load washer) and they had ordered one. He said in the meantime he made sure that the water drains were clear. I hope this is helpful to people that have the same problem!

 

[ABell]

I just picked up my car from Audi Manhattan and everything was covered under warranty. Here are the parts they ordered to fix the issue with the moonroof leak:

 

[Dtoguy]

I just picked up my car from Audi Manhattan and everything was covered under warranty. Here are the parts they ordered to fix the issue with the moonroof leak: View attachment 6267

Did it work?

 

[richard_797]

Ours was fixed with what they said was a new seal design , well here we are 8 months later and pouring in shorting lights out again.

Hello all! My 2020 Q3 has a leaking moonroof and it’s pouring into the light/moonroof control panel and causing it to rain heavily in my car. Going in for my second repair attempt at the dealership. Any idea if this is a fixable problem or does anyone have any experience with Audi buying back their vehicle? I was completely drenched and my interior will probably need to be replaced if this persists. Thank you!

 

[dipaola]

i feel like this is a potential class action suit waiting to happen

 

[BiscuitGirl]

I am having the same issue - 3rd time. Super frustrating! My dealership said to bring it in and file a Customer Experience Claim with Audi USA. The buck got passed back to the dealership and Audi USA refused to file a claim. Said I should contact the National Highway Traffic Safety Administration - LOL!

 

[BiscuitGirl]

I just picked up my car from Audi Manhattan and everything was covered under warranty. Here are the parts they ordered to fix the issue with the moonroof leak: View attachment 6267

I had the same parts replaced on mine about 6 months ago. But it didn't work for me... leaked again lasnight!

 

[scottj]

Looks like I'm joining the rain inside your vehicle club with my 2020 Q3. Will be heading to the dealership this week. If they try acting like its not a known issue I will be LIVID. Its on all the Facebook Audi forums also, needless to say.

 

[bjm94]

Taking my 2020 Q3 in for service next week because of the water leaking issue everyone else has mentioned. 20k km on this piece of **** and I’m ready to just upgrade to an SQ5. I also have the same problem with my brakes being creaky I saw someone else mention.

 

[doryem]

Hello all! My 2020 Q3 has a leaking moonroof and it’s pouring into the light/moonroof control panel and causing it to rain heavily in my car.
Going in for my second repair attempt at the dealership. Any idea if this is a fixable problem or does anyone have any experience with Audi buying back their vehicle?
I was completely drenched and my interior will probably need to be replaced if this persists.
Thank you!

i had the same problem. took the car to the dealership and took 3 weeks to repair.. now, as of this writig after the rain we had here in california, there's this leaking again and i have to have them see and repair it.. i wonder what is the best solution here? my audi is q3 2020 too! i wonder if it is replaceable

 

[doryem]

i

What is the fix?
My Q3 currently waiting for new sunroof seals to arrive from Germany
[/QUOTE
i had the same issue and the seal cam from Germany and it took me 3 weeks to wait .... i thought it was fixed but it rained here in california and Alas, my sunroof is leaking again!!!!!!!! i have to take it back to them and let's see what happens!!! im so disappointed with this car said to be a worldcalss car!!!

 

[kinga_g]

My 2020 q3 also had leaks in early 2021 and early 2023 in Los Angeles. I'm not happy about this issue and there should be a recall to fix it instead of applying a bandaid and charging me for it.

 

[doryem]

What is the fix? My Q3 currently waiting for new sunroof seals to arrive from Germany

That sunroof seal does not work! I had that same problem… waited for the seal from Germany and thought it fixed the problem but when it rained here in california two weeks ago, now the problem is the same freaking leak!!!! We have to make noise and tell people not to buy this model!!!!!